05 / Experience intelligence

Hyper-Personalization & Customer Experience

Recommendation systems that understand user intent, context and preferences in real time to improve engagement.

Capability, connected to context.

PTC combines deep technical expertise with industry best practices. Each engagement is shaped around the organization, users, systems and operational constraints involved.

01

Hyper-Personalized Recommendation Engines

Deep-learning and collaborative-filtering systems that predict what a user is likely to want next and support higher engagement and order value.

02

Context-Aware Recommendation Systems

Real-time analysis of immediate context such as location and device to reduce cold-start limitations across OTT and retail experiences.