09 / Connected operations

Enterprise IoT, Edge & Connected Asset Intelligence

Secure edge connectivity, real-time telemetry and intelligent alarm triage for connected industrial assets.

Capability, connected to context.

PTC combines deep technical expertise with industry best practices. Each engagement is shaped around the organization, users, systems and operational constraints involved.

AIOps & Log Anomaly Detection

Automated root-cause analysis that correlates events across log streams to predict outages and support service uptime.

Predictive Maintenance & Digital Twins

Sensor fusion and IoT analytics that estimate the remaining useful life of machinery and support longer asset life.

Industrial Edge Connectivity & Protocol Engineering

Direct connectivity to controllers and BMS, including Emerson E2/E3, Copeland, Carel, Danfoss, Allen-Bradley, Modbus, BACnet, MQTT and OPC-UA. Implementation of direct, secure Edge-to-Cloud VPN tunnels eliminates multi-step cloud latency and bypasses fragile third-party APIs.

Real-Time Telemetry Ingestion & Stream Processing

High-throughput, sub-second telemetry ingestion engines built on Apache Kafka, MQTT brokers and time-series data architectures. Processing millions of sensor events daily for suction pressure, case temperatures, coil states, power meters and vibration sensors.

Multi-Stage Intelligent Alarm Triage & Rationalization

Advanced rule- and AI-driven alarm filtering engines that reduce alarm noise by more than 90%. Includes de-duplication, telemetry cross-validation, sustained-duration thresholding and false-alarm suppression during active technician presence.